Video quotes means you can do 4X as many since you eliminate travel dramatically reducing the cost of the estimate.  More quotes means more opportunities. And your great sales people can still be charming and helpful over video.  Plus up-sells are still viable since you’re going to ask the same questions and see much of the same stuff in the house.  Plus it let’s you quote the job before anyone else.

Covid wasn’t fun however it taught us all how to use video chat.   And we’ve made it so easy to get connected.  Just enter the customers phone or email and we’ll send a link.  The customer clicks on the link and now you’re connected.   Couldn’t be easier!

Anythings possible but instead of trying to help them blindly over the phone, wouldn’t you rather be able to see what the customer sees?  Then you can be the hero as you guide them through a short term solution until you can get there and fix it for good.  And most the time this consists of helping them find the water shut off or the breaker box.

No.  The customer can just join the video call through software already on everyone’s smart device.  No software to download and no account to create.   They just click on a link they receive by sms text and ok some permissions and then you’re connected.

Yes.  That customer that’s calling for help has probably been on a hundred video calls or more.   They know how easy it is and the value of being able to see and hear their need.  And if they don’t want to then move forward with the traditional travel to the house plan.  It’s options for the customer and people love options.

Every customer situation is unique and having more information about the job will help them bring the right stuff.  Using Chilll Pros ahead of a visit let’s you gather images, notes, brand information, and even a peak into the work area.   This prep will help reduce errors, back and forth runs for supplies and make the process more efficient.